Notice of Determination - CX15952 Resource

https://lifeccc.org.au/resources/notice-of-determination-cx15952/



Supporting victims of family and domestic violence Resource

https://lifeccc.org.au/resources/supporting-victims-of-family-and-domestic-violence/

…violence policies, but it calls on insurers to go beyond the minimum requirements of the Code and better support customers affected by family violence. Read the report in full for…



Life Insurers Struggling to Meet Claims Handling Obligations News

https://lifeccc.org.au/media-release-annual-industry-data-and-compliance-report-2022-23/

…Life Insurance Code Compliance Committee (Life CCC). Despite the total breaches rising by 9%, the Annual Industry Data and Compliance Report found that the number of customers impacted by breaches…



Life CCC Annual Industry Data and Compliance Report 2022-23 Resource

https://lifeccc.org.au/resources/life-ccc-annual-industry-data-and-compliance-report-2022-23/



Obligations for annual notices - a follow-up inquiry (section 6.3) Resource

https://lifeccc.org.au/resources/annual-notices-section-6-3/

…on addressing significant non-compliance among certain insurers and ensuring they rectify their systems and procedures. An ongoing commitment to better customer outcomes begins with reviews and genuine efforts to improve….



Life Insurance Code of Practice 2.1.1 (Current) Resource

https://lifeccc.org.au/resources/life-insurance-code-of-practice/

The Code is the life insurance industry’s commitment to mandatory customer service standards. It has been voluntarily developed by the life insurance industry to: Promote high standards of service to…



Working to ensure a smooth transition to the new Code of Practice News

https://lifeccc.org.au/media-release-life-ccc-annual-report-2022-23/

MEDIA RELEASE Working to ensure a smooth transition to the new Code of Practice The Life Insurance Code Compliance Committee (Life CCC) prioritised supporting a smooth transition to the new…



New ownership for the Life Insurance Code of Practice. News

https://lifeccc.org.au/media-release-new-ownership-for-the-life-insurance-code-of-practice/

…thousands of customers who place their trust in the life insurance sector. Media enquires [email protected] About the Life Insurance Code Compliance Committee (Life CCC) The Life Code Compliance Committee (LCCC)…



Notice of Determination - CX14670 Resource

https://lifeccc.org.au/resources/notice-of-determination-cx14670/



Notice of Determination - CX12409 Resource

https://lifeccc.org.au/resources/notice-of-determination-cx12409/