The Committee is made up of an independent chairperson, a consumer representative and an industry representative.

Ms Anne T Brown, BA CA GAICD - Committee Chair

Anne has substantial knowledge and practical experience of Australian regulatory environments, risk management, corporate governance and financial markets infrastructure.

Anne is a non-executive director of the Clean Energy Regulator, a member of the Australian Securities and Investments Commission’s Market Disciplinary Panel and a member of the Finance, Audit and Risk Committee of Monte Sant’ Angelo Mercy College Limited.

Previously Anne was Chief Risk Officer with ASX Limited following its merger with SFE Corporation Limited, where she also chaired a range of broader group executive committees and oversaw integration strategy, risk management and policy for ASX’s two clearing houses. Anne also represented ASX as the Chair and executive committee member of CCP12, an influential global industry association of all major international clearing houses. Prior to the ASX/SFE merger, Anne held senior management positions with SFE and KPMG.

Anne holds a double major degree in accountancy and computer science from Heriot-Watt University, Edinburgh. She is a member of the Institute of Chartered Accountants of Scotland and a graduate member of the Australian Institute of Company Directors.


Ms Alexandra Kelly, LLM, BPSYCH - Consumer Representative

Alexandra is the Director of Casework of the Financial Rights Legal Centre, which operates the National Debt Helpline in NSW, the Mob Strong Debt Help line, a dedicated national service for Aboriginal and Torres Strait Islanders , and the National Insurance Law Service.

As a solicitor at Financial Rights Legal Centre for the last 10 years she has had the privilege of speaking to consumers about their lived experiences of financial services products, including life insurance; advocating on individual and systematic issues; and lobbying and advocating from an evidence-based position.

Alexandra is a non-executive director of CHOICE and a member of the Australian Consumer Law Subcommittee of the Law Council. She is committed to social justice, consumer advocacy and consumer education as to their financial rights.

Alexandra has a Bachelor of Laws (Hons) and Bachelor of Psychology from Australian National University and Master of Laws from Sydney University.


David Goodsall, BA - Industry Representative

David Goodsall has spent his career advising institutions in the financial services, general insurance and health insurance industries in Australia and overseas. David has extensive commercial and boardroom experience both as a director, and having advised many major institutions in life insurance, reinsurance, and broader financial services on a range of transactions, product, strategy, risk management, culture, governance, and regulatory issues.

David is a consulting actuary and co-founder of Fiduciary Dynamics, a specialist advisory firm that provides strategic governance and risk management advice to financial services companies. He is an independent director and chair of the Audit and Risk Committee of BrightsideCo Insurance. Previously David was a senior partner in the Financial Services practice of Ernst & Young, leading the Actuarial, as well as an independent director of ClearView Wealth, and Medical Insurance Australia. He was President of the Institute of Actuaries of Australia in 2012.

David holds a BA majoring in actuarial studies, is a Fellow of the Institute of Actuaries of Australia, a Fellow of the Australian Institute of Company Directors, and  a Chartered Enterprise Risk Analyst.


Philippa Heir, BA LLB - Alternate Consumer Representative

Philippa Heir is currently the Managing Lawyer – Insurance at the Consumer Action Law Centre in Melbourne. Having started her career in private practice acting for insurers, for the last four years, she has been advising and advocating for consumers experiencing insurance issues. She is also involved in insurance campaigns at Consumer Action, including the Stop Selling Junk campaign, which involved the development of a self-help web tool, DemandARefund.com, to help people seek refunds for add-on insurance. In 2018, Philippa represented and supported two clients to give evidence at the Financial Services Royal Commission about their experience with the insurance industry.