Our report on the support that life insurers provide on their websites for victims of family violence offers valuable insights and important guidance.

It reveals the progress that insurers have made in meeting the new obligations in the 2023 Code to provide support and presents opportunities for better practices.

The report highlights that nearly all insurers have publicly available family violence policies, but it calls on insurers to go beyond the minimum requirements of the Code and better support customers affected by family violence.

Read the report in full for a look at the current state of compliance with the obligations in the industry and to see how insurers can improve to make a significant difference in the lives of vulnerable individuals.

A report from the Financial Rights Legal Centre on this similar topic may also be of interest. Reading both reports will provide a broad perspective on the issue.